共 50 条
- [21] Information organizations and the Lean approach to service delivery OCLC Systems and Services, 2015, 31 (04): : 158 - 162
- [23] The automobile after sales service - Based on SCM SERVICE SYSTEMS AND SERVICE MANAGEMENT - PROCEEDINGS OF ICSSSM '04, VOLS 1 AND 2, 2004, : 570 - 575
- [24] Process orientation in after sales service. ZWF Zeitschrift fuer Wirtschaftlichen Fabrikbetrieb, 2016, 111 (11): : 696 - 699
- [26] Entrepreneurial applications of the lean approach to service industries SERVICE INDUSTRIES JOURNAL, 2008, 28 (07): : 973 - 987
- [29] Impact analyses of lean production systems FACTORIES OF THE FUTURE IN THE DIGITAL ENVIRONMENT, 2016, 57 : 607 - 612