Customer relationship management in the banking service: Human resource capability and moderating role of information technology application

被引：0

作者：

Yang, Yi-Feng ^{[1
]}

Wang, Yu-Chiang ^{[2
]}

机构：

[1] Graduate School of Business and Administration, Shu-Te University, No. 59, Hengshan Road, Yanchao District, Kaohsiung, Taiwan

[2] Department of Applied Foreign Languages, Shu-Te University, No. 59, Hengshan Road, Yanchao District, Kaohsiung, Taiwan

来源：

ICIC Express Letters | 2014年 / 8卷 / 11期

关键词：

D O I：

暂无

中图分类号：

学科分类号：

摘要：

引用

页码：3209 / 3213

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