Employment services in catalonia

This chapter analyses the Catalan public employment service (Servei d’Ocupació de Catalunya, SOC) and the relationship between public agencies in Spain, considering, in particular, the main constraints related to their legal frameworks within the labor market. Existing technical architectures, databases, portals, ICT applications and services are also described and analyzed. Regarding services, multichannel solutions such as employment offices, self-service points, Internet and portals, among others, serve different stakeholders such as jobseekers, companies, public administration bodies, private employment agencies, training companies, etc. The system as a whole is assessed from an e-Government perspective on the basis of measurement of the main factors related to the dimensions of the proposed framework. © The Author(s) 2014.