Service quality parameters for social media-based government-to-citizen services

被引:0
|
作者
Singh, Sukhwinder [1 ]
Gupta, Anuj Kumar [2 ]
Chanana, Lovneesh [3 ]
机构
[1] IKG Punjab Technical University, Kapurthala, India
[2] Chandigarh Group of Colleges, Mohali, India
[3] SAP India Private Limited, Bengaluru, India
关键词
723 Computer Software; Data Handling and Applications - 723.2 Data Processing and Image Processing;
D O I
暂无
中图分类号
学科分类号
摘要
Quality of service
引用
收藏
页码:193 / 206
相关论文
共 50 条
  • [31] Prediction of Cyberbullying Incidents in a Media-based Social Network
    Hosseinmardi, Homa
    Ibn Rafiq, Rahat
    Han, Richard
    Lv, Qin
    Mishra, Shivakant
    PROCEEDINGS OF THE 2016 IEEE/ACM INTERNATIONAL CONFERENCE ON ADVANCES IN SOCIAL NETWORKS ANALYSIS AND MINING ASONAM 2016, 2016, : 186 - 192
  • [32] Creating a social media-based personal emotional lexicon
    Martins, Ricardo
    Almeida, Jose
    Novais, Paulo
    Henriques, Pedro
    WEBMEDIA'18: PROCEEDINGS OF THE 24TH BRAZILIAN SYMPOSIUM ON MULTIMEDIA AND THE WEB, 2018, : 261 - 264
  • [33] Customized social media-based oncology education.
    Punukollu, Udaykumar
    Jonnadula, Jyothi
    Rasheed, Abdul
    Parikh, Purvish Mahendra
    Srilanari, Numburu
    Chanakya, Ajay
    Thomas, Joseph
    Patlolla, Rajkumar
    Gundeti, Sadashivudu
    Bala, Stalin J.
    Chennamaneni, Rachana
    Konatam, Meher Lakshmi
    Rao, Venkateswar P.
    Shrivastva, Sarita
    Abhaya, Team
    JOURNAL OF CLINICAL ONCOLOGY, 2020, 38 (15)
  • [34] Citizen Coproduction and Social Media Communication: Delivering a Municipal Government's Urban Services through Digital Participation
    Cho, Wonhyuk
    Melisa, Winda Dwi
    ADMINISTRATIVE SCIENCES, 2021, 11 (02)
  • [35] Brand equity in social media-based brand community
    Hoa Thi Hoang
    Wang, Feng
    Van Ngo, Quang
    Chen, Man
    MARKETING INTELLIGENCE & PLANNING, 2020, 38 (03) : 325 - 339
  • [36] Social Media for Public Health: Framework for Social Media-Based Public Health Campaigns
    Hunt, Isabella de Vere
    Linos, Eleni
    JOURNAL OF MEDICAL INTERNET RESEARCH, 2022, 24 (12)
  • [37] Determinants of Fan Engagement in Social Media-Based Brand Communities: A Brand Relationship Quality Perspective
    Lou, Liguo
    Jiao, Yongbing
    Koh, Joon
    SUSTAINABILITY, 2021, 13 (11)
  • [38] Citizen-Centric E-Government Services: Understanding Integrated Citizen Service Information Systems
    Chen, Yu-Che
    SOCIAL SCIENCE COMPUTER REVIEW, 2010, 28 (04) : 427 - 442
  • [39] SOCIAL RESPONSIBILITY OF THE MUNICIPAL GOVERNMENT WITH THE ENVIRONMENT AND PUBLIC SERVICES: CITIZEN PERCEPTION
    Mezquita, E. C. Z.
    Lopez-Mateo, C.
    Rios-Manriquez, M.
    Sanchez-Fernandez, M. D.
    HOLOS, 2020, 36 (07)
  • [40] Service Design and Citizen Satisfaction with E-Government Services: A Multidimensional Perspective
    Chan, Frank K. Y.
    Thong, James Y. L.
    Brown, Susan A.
    Venkatesh, Viswanath
    PUBLIC ADMINISTRATION REVIEW, 2021, 81 (05) : 874 - 894