Negative workplace gossip and employees' innovative behaviors: The role of psychological resilience

被引：0
|
作者：
Dai, Yuping [1 ,2 ]
Hou, Jie [3 ,4 ]
机构：
[1] Hebei North Univ, Sch Econ & Management, Zhangjiakou, Peoples R China
[2] City Univ Macau, Fac Business, Taipa, Peoples R China
[3] Beijing Jiaotong Univ, Sch Languages & Commun, 3 Shangyuan Cun, Beijing, Peoples R China
[4] Huaibei Normal Univ, Sch Foreign Languages, Huaibei, Peoples R China
来源：
SOCIAL BEHAVIOR AND PERSONALITY | 2024年 / 52卷 / 08期
关键词：
negative workplace gossip; emotional exhaustion; psychological resilience; employees' innovative behaviors;
D O I：
10.2224/sbp.13387
中图分类号：
B84 [心理学];
学科分类号：
04 ; 0402 ;
摘要：
Applying affective events theory, this article examined the mechanism of negative workplace gossip on employees' innovative behaviors, and explored the mediating role of emotional exhaustion and the moderating role of psychological resilience. We collected questionnaires from 313 frontline workers in the airport services industry and analyzed the data using Amos and the SPSS PROCESS macro. The findings indicated that negative workplace gossip had a significant negative influence on employees' innovative behaviors, and emotional exhaustion partially mediated this relationship. Additionally, contrary to our initial hypothesis, psychological resilience not only failed to weaken the impact of workplace gossip on employees' emotional exhaustion, but actually amplified this relationship. Theoretical contributions and managerial implications are discussed.
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页数：12
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