Translating AI Ethics Principles into Practice to Support Robotic Process Automation Implementation

被引:1
|
作者
Schulte-Derne, Dorte [1 ]
Gnewuch, Ulrich [2 ]
机构
[1] HHL Leipzig Grad Sch Management, Leipzig, Germany
[2] Univ Passau, Passau, Germany
关键词
D O I
10.17705/2msqe.00095
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
When organizations leverage artificial intelligence (AI) to automate processes previ - ously performed by people, it frequently causes uncertainty and fear among those af - fected. An often suggested way for organizations to navigate such challenges is to seek guidance from AI ethics principles. Leaders, however, find it difficult to make practical use of these abstract, high-level principles. Based on a case study of the large-scale implementation of robotic process automation at an energy service provider in Ger - many, we provide recommendations for translating AI ethics principles into practice. 1,2
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页数:18
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