Challenges and Issues in English Presentation Through Synchronous Online Conference Platforms in Higher Education

There remains a dearth of answers to certain inquiries regarding oral English presentations, despite the growing interest in this field in recent years. The current study examined Thai university students' perspectives on their English presentation abilities, the difficulties they encounter when delivering English presentations in an online environment, and their preferred mode of presentation. They enrolled in a 12-week online course on English presentation and communication skills through the Zoom application. This study employed a qualitative methodology and utilized reflective writing from students in response to four open-ended questions that prompted respondents to consider their experiences. A thematic approach was applied to the reflective essays to identify recurring themes and patterns within the data. The findings of the analysis indicated that, overall, the students expressed the need for enhancement in their English presentation abilities. Furthermore, this research emphasized several challenges that students confronted when delivering online presentations, encompassing nonverbal communication, anxiety, the audience's engagement, and addressing questions. Despite the apparent convenience of online presentations, they conveyed a preference for face-to-face presentations. Interaction, teacher and peer support, and a desire to become a professional presenter were the three factors that affected their preference. This study establishes a fundamental basis for subsequent investigations and proposes strategies that higher education instructors can implement to enhance their students' English presentation skills.