Glorifying and scapegoating narratives underlying activity-based workspaces in higher education

被引:1
|
作者
Nooij, Bernadette [1 ]
van Teunenbroek, Claire [2 ]
Teelken, Christine [1 ]
Veenswijk, Marcel [1 ]
机构
[1] Vrije Univ, Fac Social Sci, Dept Org Sci, Amsterdam, Netherlands
[2] Univ Twente, Fac Behav Management & Social Sci, Dept Hightech Business & Entrepreneurship, Enschede, Netherlands
基金
荷兰研究理事会;
关键词
Activity-based workspace; At-home ethnography; Implementation; Lefebvre; Professional narratives; WORK; CONSTRUCTION;
D O I
10.1108/JOE-05-2023-0027
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
PurposeOur study centered on activity-based workspaces (ABWs), unassigned open-plan configurations where users' activities determine the workplace. These workspaces are conceived and shaped by accommodation professionals (APs) like managers and architects and are loaded with their ideas, ideals, norms and values; therefore, they are normative and hegemonic. Previous research has largely failed to consider how APs' spatial conceptions materialize in the workplace. To address this omission, we adopted a narrative approach to study APs' impact during the conceptualization stage.Design/methodology/approachThe data were collected via a 10-year at-home ethnographic study at a Dutch university, including observations, interviews, documents and reports. Studying the researchers' organization allowed for a longitudinal research approach and participative observations. The data focused on the narrative techniques of APs when establishing an ABW.FindingsIn introducing ABWs, APs resorted to two principal narrative strategies. Firstly, the ABW concept was lauded as a solution to a host of existing problems. Yet, in the face of shortcomings, lecturers were often blamed.Originality/valueDespite the considerable influence of APs on both the physical layout of workspaces and the nature of academic labor, there is little insight into their conceptions of the academic workspace. Our research contributes a novel perspective by revealing how APs' workspace conceptions drive the narratives that underpin the roll-out of ABWs and how they construct narratives of success and failure.
引用
收藏
页码:196 / 215
页数:20
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