WORK ENGAGEMENT OF PUBLIC SERVANTS FROM THE SPECIALISTS PERSPECTIVE

Work engagement is defined as a positive and fulfilling mental state towards work. Understanding the factors that impact public sector employees' engagement is crucial in creating effective personnel management policies. The aim of the article was to determine the perception of experts regarding the drivers of engagement and potential interventions in the work of Brazilian public sector employees. Data was gathered through focus groups made up of management and academic researchers specializing in the topic. A literature review on the drivers of engagement in the public sector from a multilevel perspective was conducted to develop the interview guide. The results show that interventions at the organizational level, including strategic management with clear organizational goals and outcomes and mechanisms for continuity during administrative transitions, appear to be the most promising.