AN ERGONOMIC EVALUATION OF CUSTOMER SERVICE OPERATIONS - A CASE-STUDY

被引：0
|
作者：
THOMAS, RE
CONGLETON, JJ
HORSFORD, WH
机构：
来源：
PROCEEDINGS OF THE HUMAN FACTORS SOCIETY 33RD ANNUAL MEETING, VOL 1: PERSPECTIVES | 1989年
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中图分类号：
V [航空、航天];
学科分类号：
08 ; 0825 ;
摘要：
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页码：690 / 693
页数：4
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