Evaluation of Secondary Dental Health Care at the Dental Specialties Centre, Pelotas, Rio Grande do Sul, Brazil, 2012-2013

被引：7
|
作者：
Laroque, Mariane Baltassare [1 ]
Fassa, Anaclaudia Gastal [2 ]
de Castilhos, Eduardo Dickie [3 ]
机构：
[1] Secretaria Municipal Saude, Prefeitura Municipal, Pelotas, RS, Brazil
[2] Univ Fed Pelotas, Dept Med Social, Pelotas, RS, Brazil
[3] Univ Fed Pelotas, Dept Odontol Prevent & Social, Pelotas, RS, Brazil
来源：
EPIDEMIOLOGIA E SERVICOS DE SAUDE | 2015年 / 24卷 / 03期
关键词：
Specialties; Dental; Secondary Care; Health Evaluation; Dental Health Services; Health Services Accessibility;
D O I：
10.5123/S1679-49742015000300008
中图分类号：
R1 [预防医学、卫生学];
学科分类号：
1004 ; 120402 ;
摘要：
Objective: to evaluate the structure, care process and results of the endodontics, periodontics and surgery services at the Pelotas/ RS Dental Specialties Centre (DSC). Methods: this was a cross-sectional study; an evaluation was made of the number of dental professionals and teams at the DSC, forms of referral and appointment making and no-show management; demand for services and referral to the appointment control centre between July 2012 and June 2013 were characterized. Results: 940 service users received care and 1,502 procedures were performed; 76.0% of procedures were concluded; average waiting time was 2 months; 13% of service users referred did not complete treatment and 849 were on the waiting list. Conclusion: DSC did not meet Ministry of Health required productivity parameters and needs to increase production; the appointment control centre needs protocols to guide care prioritization; moreover, the municipality needs additional DSCs.
引用
收藏
页码：421 / 430
页数：10
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