Development of a scale measuring destination image

被引:100
|
作者
Byon, Kevin K. [1 ]
Zhang, James J. [2 ]
机构
[1] Univ Georgia, Dept Kinesiol, Athens, GA 30602 USA
[2] Univ Florida, Coll Hlth & Human Performance, Dept Tourism Recreat & Sport Management, Gainesville, FL 32611 USA
关键词
Performance measures; Measurement; testing and instruments; Tourism; Travel;
D O I
10.1108/02634501011053595
中图分类号
F [经济];
学科分类号
02 ;
摘要
Purpose - The purpose of this paper is to develop the scale of destination image (SDI) to assess destination image affecting the consumption associated with tourism. Design/methodology/approach - The scale was developed through four steps: review of literature, formulation of a preliminary scale, confirmatory factor analysis (CFA), and examination of predictive validity by a structural equation modeling (SEM) analysis. The preliminary scale consisted of 32 items. Employing a systematic sampling method, a total of 199 research participants responded to a mail survey. Findings - In the CFA with maximum likelihood estimation, four factors with 18 pertinent items are retained. This four-factor model displays good fit to the data, preliminary construct validity, and high reliability. The SEM analysis reveals that the SDI is found to be positively predictive of tourism behavioral intentions. Originality/value - This paper develops an original multi-dimensional 18-item scale measuring destination image from the perspective of tourists, which can provide academicians and practitioners with a reliable and valid analytical tool to assess destination image.
引用
收藏
页码:508 / 532
页数:25
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