The Usage of Electronic Data Interchange in the Hotel Industry

被引:1
|
作者
Ramdeen, Collin D. [1 ]
Santos, Jocelina [2 ]
Chatfield, Hyun Kyung [3 ]
机构
[1] Florida Gulf Coast Univ, Coll Profess Studies, Div Resort & Hospitality Management, Ft Myers, FL 33965 USA
[2] San Jose State Univ, Dept Hospitality Management, San Jose, CA 95192 USA
[3] Univ Nevada Las Vegas, William F Harrah Coll Hotel Adm, Las Vegas, NV 89154 USA
关键词
adoption; electronic data interchange; usage; purchasing; financing; strategy;
D O I
10.1080/15256480.2011.564491
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study investigates the major factors that can influence electronic data interchange (EDI) within the hotel industry. Results illustrate that some profile, channel, and task variables can influence EDI usage in the areas of purchasing, financing, and strategy. By identifying and testing relevant intraorganizational variables, this study offers insights to academics and practitioners regarding the usage of EDI within the hotel industry. Indications are EDI could become an important tool for hotels to use in conducting business in both an interorganizational and intraorganizational manner.
引用
收藏
页码:95 / 122
页数:28
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