SIMULATION OF LOGISTICS PROCESSES (SIMPROCESS)

The ability to identify and control business processes that cut across functions and organizations has become a new imperative, especially in logistics. Process approach in management forces implementation of appropriate tools. The most sophisticated of available tools is a computerized simulation. The main goal of this paper is to present the issue of building a model that reflects the real business process, as well as simulating the behavior of that model in order to draw conclusions about effectiveness and efficiency of a real business process.