Young consumers' insights on brand equity Effects of brand association, brand loyalty, brand awareness, and brand image

被引:149
|
作者
Sasmita, Jumiati [1 ]
Suki, Norazah [2 ]
机构
[1] Univ Riau, Fac Econ, Riau, Indonesia
[2] Univ Malaysia Sabah, Labuan Sch Int Business & Finance, Labuan Int Campus, Labuan, Malaysia
关键词
Malaysia; Brand image; Brand awareness; Brand loyalty; Brand equity; Brand association;
D O I
10.1108/IJRDM-02-2014-0024
中图分类号
F [经济];
学科分类号
02 ;
摘要
Purpose - The purpose of this paper is to examine the effects of brand association, brand loyalty, brand awareness, and brand image on brand equity among young consumers. Design/methodology/approach - Data from 200 young consumers were analysed using descriptive, correlation and multiple regression analysis via the Statistical Package for Social Sciences computer programme version 21. Findings - Empirical results via multiple regressions authenticated that brand awareness predominantly affects brand equity among young consumers. These young consumers get input and awareness of the particular product or brand from the social media. They can clearly recognize the particular product or brand in comparison to competing products or brands and know how it looks and its characteristics from the social media. Research limitations/implications - Respondents were randomly drawn from the population of the full time students in a public university in Malaysia. Consequently, they may not represent the entire population of Malaysia. Practical implications - Input regarding the effects of brand association, brand loyalty, brand awareness, and brand image on brand equity among young consumers would help marketers and practitioners to formulate strategies to enhance their brand equity in order to obtain competitive advantage and business sustainability, particularly among young consumer markets. Originality/value - Empirical findings offer academic contributions to the existing body of knowledge of consumer behaviour as the sophisticated quantitative data analyses used will eventually allow future researchers to explicate the contribution of the current study to understand the importance of brand equity among young consumers in Malaysia.
引用
收藏
页码:276 / +
页数:18
相关论文
共 50 条
  • [1] Impact of brand image on the brand experience of consumers in China: Brand loyalty as a mediator
    Nie, Qingqing
    Zeng, Qiang
    SOCIAL BEHAVIOR AND PERSONALITY, 2024, 52 (07):
  • [2] Distribution in Coworking Space: Exploring Brand Experience and Brand Image on Brand Equity through Brand Loyalty
    Arief, Adzra Athira
    Puspitarini, Indah
    Abrahams, Farell Giovan
    Indra, Ricardo
    Mani, La
    JOURNAL OF DISTRIBUTION SCIENCE, 2024, 22 (07): : 13 - 22
  • [3] The Effect of Brand Equity on Brand Attitude and Brand Loyalty in Exhibition
    Shin, Namju
    Kim, Haelee
    Lim, Sunah
    Kim, Changsoo
    4TH INTERNATIONAL CONFERENCE ON TOURISM RESEARCH (4ICTR), 2014, 12
  • [4] Transfer of brand equity in brand extensions: The importance of brand loyalty
    Hem, LE
    Iversen, NM
    ADVANCES IN CONSUMER RESEARCH, VOL 30, 2003, 30 : 72 - 79
  • [5] The influence of brand communication, brand image, brand satisfaction, and brand trust on brand loyalty
    Putri, A. D. E.
    Indarini
    Anandya, D.
    PROCEEDINGS OF THE 16TH INTERNATIONAL SYMPOSIUM ON MANAGEMENT (INSYMA 2019), 2019, 308 : 122 - 125
  • [6] Brand Awareness and Brand Equity of Outpatient
    Drastyana, Serlly Frida
    PROCEEDINGS OF THE HEALTH SCIENCE INTERNATIONAL CONFERENCE (HSIC 2017), 2017, 2 : 123 - 126
  • [7] Effects of Brand Awareness, Brand Association, Perceived Quality, and Brand Loyalty on Overall Brand Equity in Sport. A Case Study of an Amateur Football Sports Club
    Banbula, Joanna
    PHYSICAL CULTURE AND SPORT STUDIES AND RESEARCH, 2024, 104 (01) : 36 - 47
  • [8] THE IMPACT OF SOCIAL MEDIA ADVERTISEMENT AWARENESS ON BRAND AWARENESS, BRAND IMAGE, BRAND ATTITUDE AND BRAND LOYALTY: A RESEARCH ON UNIVERSITY STUDENTS
    Dulek, Bulut
    Saydan, Reha
    INTERNATIONAL JOURNAL OF CONTEMPORARY ECONOMICS AND ADMINISTRATIVE SCIENCES, 2019, 9 (02): : 470 - 494
  • [9] BRAND EQUITY, BRAND LOYALTY AND CONSUMER SATISFACTION
    Nam, Janghyeon
    Ekinci, Yuksel
    Whyatt, Georgina
    ANNALS OF TOURISM RESEARCH, 2011, 38 (03) : 1009 - 1030
  • [10] Evolving brand boundaries and expectations: looking back on brand equity, brand loyalty, and brand image research to move forward
    Parris, Denise Linda
    Guzman, Francisco
    JOURNAL OF PRODUCT AND BRAND MANAGEMENT, 2023, 32 (02): : 191 - 234