customer delight;
employee performance;
engagement at work;
flexible human resource management;
happiness;
human resource development practices;
India;
knowledge workers;
psychological capital;
D O I:
10.1177/1523422317741690
中图分类号:
F24 [劳动经济];
学科分类号:
020106 ;
020207 ;
1202 ;
120202 ;
摘要:
The Problem. The engagement literature suffers not only from inconsistent construct conceptualizations but also from the paucity of research in India, a country whose employment conditions differ substantially from those of the Western nations. Therefore, there is a need to have clarity on the contribution of the engagement construct to the field of human resource development (HRD) and examine the significance of engaging employees in India. The Solution. To address the aforementioned research gaps, the objectives of this issue are to derive a clear understanding of the engagement construct and to gain fresh insights into the antecedents and consequences of engagement at work, particularly in the context of India. The Stakeholders. This issue is expected to benefit researchers, HRD professionals, and organizations by identifying the strongest engagement predictor of employee performance, suggesting several ways of engaging workforce in India, and providing fresh insights into the nomological network of engagement at work.
机构:
Morgan Stanley Grp Europe, London, EnglandUniv Las Palmas Gran Canaria, Dept Econ & Management, Campus Tafira, Las Palmas Gran Canaria, Spain
Viera-Armas, Mercedes
De Blasio Garcia, Gabriel
论文数: 0引用数: 0
h-index: 0
机构:
Univ Las Palmas Gran Canaria, Dept Comp & Syst, Campus Tafira, Las Palmas Gran Canaria, SpainUniv Las Palmas Gran Canaria, Dept Econ & Management, Campus Tafira, Las Palmas Gran Canaria, Spain
机构:
Lusofona Univ, HEI Lab Digital Human Environm Interact Lab, P-1749024 Lisbon, Portugal
Inst Behav Technol, INTEC, P-1600477 Lisbon, Portugal
Univ Inst Lisbon, CIES Iscte, P-1649026 Lisbon, PortugalLusofona Univ, HEI Lab Digital Human Environm Interact Lab, P-1749024 Lisbon, Portugal
Dias, Susana
Silva, Vitor Hugo
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h-index: 0
机构:
Lusofona Univ, HEI Lab Digital Human Environm Interact Lab, P-1749024 Lisbon, Portugal
Univ Inst Lisbon, DINAMIACET Iscte, P-1649026 Lisbon, PortugalLusofona Univ, HEI Lab Digital Human Environm Interact Lab, P-1749024 Lisbon, Portugal
Silva, Vitor Hugo
Loureiro, Ana
论文数: 0引用数: 0
h-index: 0
机构:
Lusofona Univ, HEI Lab Digital Human Environm Interact Lab, P-1749024 Lisbon, PortugalLusofona Univ, HEI Lab Digital Human Environm Interact Lab, P-1749024 Lisbon, Portugal
Loureiro, Ana
Luis, Silvia
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h-index: 0
机构:
Lusofona Univ, HEI Lab Digital Human Environm Interact Lab, P-1749024 Lisbon, Portugal
Inst Behav Technol, INTEC, P-1600477 Lisbon, Portugal
Univ Lisbon, Ctr Publ Adm & Publ Pol, P-1300666 Lisbon, PortugalLusofona Univ, HEI Lab Digital Human Environm Interact Lab, P-1749024 Lisbon, Portugal
机构:
Univ Texas Houston, Mem Hermann Ctr Healthcare Qual & Safety, Univ Texas Med Sch Houston, Houston, TX USAUniv Texas Houston, Mem Hermann Ctr Healthcare Qual & Safety, Univ Texas Med Sch Houston, Houston, TX USA
Etchegaray, Jason M.
Thomas, Eric J.
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机构:
Univ Texas Houston, Mem Hermann Ctr Healthcare Qual & Safety, Univ Texas Med Sch Houston, Houston, TX USAUniv Texas Houston, Mem Hermann Ctr Healthcare Qual & Safety, Univ Texas Med Sch Houston, Houston, TX USA
机构:
Univ Newcastle Australia, Newcastle Business Sch, BO 1-16 Business Off,10 Chittaway Rd, Ourimbah, NSW 2258, AustraliaUniv Newcastle Australia, Newcastle Business Sch, BO 1-16 Business Off,10 Chittaway Rd, Ourimbah, NSW 2258, Australia
Malik, Ashish
Budhwar, Pawan
论文数: 0引用数: 0
h-index: 0
机构:
Aston Univ, Head Aston Business Sch, Birmingham, W Midlands, EnglandUniv Newcastle Australia, Newcastle Business Sch, BO 1-16 Business Off,10 Chittaway Rd, Ourimbah, NSW 2258, Australia
Budhwar, Pawan
Mohan, Hrishi
论文数: 0引用数: 0
h-index: 0
机构:
Tenshi Life Sci Ltd, Human Resources Dept, Bengaluru, IndiaUniv Newcastle Australia, Newcastle Business Sch, BO 1-16 Business Off,10 Chittaway Rd, Ourimbah, NSW 2258, Australia
Mohan, Hrishi
Srikanth, N. R.
论文数: 0引用数: 0
h-index: 0
机构:
Human Capital Strategy & Growth, Human Resource Consulting Div, Bengaluru, IndiaUniv Newcastle Australia, Newcastle Business Sch, BO 1-16 Business Off,10 Chittaway Rd, Ourimbah, NSW 2258, Australia