Reflections from a reference service: proposals for improving the attention given to citizens in archives

被引：0

作者：

Hernandez Luis, Jose Luis ^{[1
]}

机构：

[1] Ctr Documental Memoria Hist, Barcelona, Spain

来源：

REVISTA GENERAL DE INFORMACION Y DOCUMENTACION | 2016年 / 26卷 / 01期

关键词：

Archives; legislation; access; standarization; simplification; resources; quality; training;

D O I：

10.5209/rev_RGID.2016.v26.n1.53048

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

This paper proposes some advances in legislation, methods and means in order to improve the attention given to users in archives. With this in mind, and based on our experience, the current theory and practice are discussed as we consider mainly the problems of state historical archives. The results show that implementing legislation of state archives, taking advantage of new technologies for standardization and simplification of procedures, counting on sufficient means, in addition to evaluation and user training, are all required.

引用

页码：103 / 118

页数：16