DIGITAL CITY: CHICAGO AND SCHAUMBURG (USA) INFORMATION, SUSTAINABILITY INDICATORS AND PUBLIC SERVICES PROJECTS

Information, sustainability indicators and efficient public services are a permanent challenge for cities concerned with citizens. quality of life and effective local government. The objective of this study is to assess the digital city projects in Chicago and Schaumburg (USA), using information, sustainability indicators and public services offered to citizens by the website. The research methodology consisted of case studies covering city hall, municipal departments, and other local governmental entities. The analysis and results show similarity in the typologies of information, sustainability indicators and public services but also large discrepancies in amount of service provided. The conclusion demonstrates the importance of making digital city projects a municipal priority, mainly by having their projects among the USA top 10. It resulted in benefits for citizens through access to information, sustainability indicators and public services offered by the city and can contribute with the challenging issues of sustainability of cities, governments and citizens, as a form of participation in the planning and sustainability management in cities.