Personality and Job Satisfaction: Evidence from a Sample of Street-Level Bureaucrats

被引：16

作者：

Cooper, Christopher A. ^{[1
]}

Carpenter, Dale ^{[2
]}

Reiner, Audrey ^{[3
]}

McCord, David M. ^{[3
]}

机构：

[1] Western Carolina Univ, Dept Polit Sci & Publ Affairs, Stillwell 358, Cullowhee, NC 28723 USA

[2] Western Carolina Univ, Coll Educ & Allied Profess, Cullowhee, NC 28723 USA

[3] Western Carolina Univ, Dept Psychol, Cullowhee, NC 28723 USA

来源：

INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION | 2014年 / 37卷 / 03期

关键词：

professionalism; New Public Management; public management reform; public services;

D O I：

10.1080/01900692.2013.798810

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

Job satisfaction is an important component of bureaucratic success. In this article, we build on the emerging literature on the five-factor model of personality and argue that basic personality characteristics can help us understand why certain employees are more satisfied with their jobs than others. Multivariate analysis of personality and job satisfaction data from over 1,000 public servants supports this argument. We conclude with a discussion about how personality can add to our theoretical understanding of public personnel management, and help public managers identify applicants who are likely to be satisfied with work in the public sector.

引用

页码：155 / 162

页数：8

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