INTRODUCTION TO COMPUTER TELEPHONY INTEGRATION

被引：0
|
作者：
CATCHPOLE, A
CROOK, G
CHESTERMAN, D
机构：
来源：
BRITISH TELECOMMUNICATIONS ENGINEERING | 1995年 / 14卷
关键词：
D O I：
暂无
中图分类号：
TM [电工技术]; TN [电子技术、通信技术];
学科分类号：
0808 ; 0809 ;
摘要：
An office desk without a telephone or computer is a rarity nowadays. However, without computer telephony integration these two essential business tools cannot be linked together. Cooperation between the telecommunications and computer industries will see the emergence of new computer-supported telephony applications, not only for large call centres but for office workgroups. In the future, the distinction between the telephone and computer will disappear.
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页码：98 / 105
页数：8
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