Defect Root-Cause Analysis and 1+n Procedure technique to improve software quality

被引:0
|
作者
Honda, Naomi [1 ]
Yamada, Shigeru [2 ]
机构
[1] NEC Corp Ltd, IT Software Operat Unit, 1-10 Nisshin Cho, Fuchu, Tokyo 1838501, Japan
[2] Tottori Univ, Grad Sch Engn, Dept Social Management Engn, Tottori 6808552, Japan
关键词
Defect Root-Cause Analysis; 1+n procedure; Why-why analysis; Quality management; Quality improvement; Quality Accounting;
D O I
10.1007/s13198-012-0118-5
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
A "Defect Root-Cause Analysis and 1+n Procedure" is a technique designed to analyze specific root-causes of a software defect and detect defects of the same kind which are introduced due to the same root-cause and overlooked during the software design review and testing. This paper describes the "Defect Root-Cause Analysis and 1+n Procedure" technique in detail and reports a method of its application, real world example, and its contribution to software quality improvement. The characteristics of the "Defect Root-Cause Analysis and 1+n Procedure" technique is also discussed.
引用
收藏
页码:111 / 121
页数:11
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