EVOLUTION TO THE TOTAL QUALITY

Even if Good Laboratory Practices have been applied by Pharmaceutical Companies for now fifteen years, ''Total Quality'' is rarely reached. Are all the actors convinced that ''improving themselves'' is a real necessity ? The ''Total Quality'' must be built through a process in which each individual is engaged. Four topics/tools can be considered to improve the Quality: 1. - Permanent Quality Control or auto-inspection by the actors of the process. 2. - Permanent Education of these actors in their own technical discipline and also in the Quality concepts with its management. 3. - Identification of Quality Indicators to evaluate weak points, to determine priorities, to suggest modifications, to follow up their implementation and to reevaluate the system. 4. - Progressive setting up of the ''Total Quality Management'' team, working with the Management, Technical and Scientific Responsibles, Quality Assurance. So, all project will be carried out according to a ''permanent search for Quality'', which is part of the company culture.