Alternative Dispute Resolution in Medical Malpractice: A Survey of Emerging Trends and Practices

被引：21
|
作者：
Szmania, Susan J. [1 ,2 ]
Johnson, Addie M. [3 ]
Mulligan, Margaret [4 ]
机构：
[1] Univ Wisconsin, Dept Commun, Milwaukee, WI 53201 USA
[2] George Mason Univ, Inst Conflict Anal & Resolut, Fairfax, VA 22030 USA
[3] Univ Wisconsin, Dept Architecture, Milwaukee, WI 53201 USA
[4] Univ Wisconsin, Educ, Milwaukee, WI 53201 USA
来源：
CONFLICT RESOLUTION QUARTERLY | 2008年 / 26卷 / 01期
关键词：
D O I：
10.1002/crq.224
中图分类号：
C [社会科学总论];
学科分类号：
03 ; 0303 ;
摘要：
This article summarizes the survey findings from thirteen organizations offering alternative dispute resolution (ADR) services in medical malpractice cases. We discuss the types of disputes handled, the ADR systems used, the typical case outcomes, and the staff qualifications. We also report on the challenges and successes that these ADR programs faced, including the impact of recent legislation on medical malpractice litigation. The results highlight the central role of communication in resolving conflict following unexpected medical errors.
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页码：71 / 96
页数：26
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