The selection of computer systems can be a frustrating process. The overall satisfaction derived from a system depends on matching system specifications to user needs. This case study describes a Product Evaluation and Selection System that correlates user needs to system specifications. This case illustrates the selection of project management software. A recommendation report ranks the software in descending order of their correlations to user needs. Implications for users, consultants and vendors are discussed and illustrated.
机构:
Trapeznikov Institute of Control Sciences, Russian Academy of Sciences, MoscowTrapeznikov Institute of Control Sciences, Russian Academy of Sciences, Moscow
Korneenko V.P.
Chursin A.A.
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机构:
Peoples’ Friendship University of Russia (RUDN University), MoscowTrapeznikov Institute of Control Sciences, Russian Academy of Sciences, Moscow
Chursin A.A.
Yudin A.V.
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机构:
MIREA—Russian Technological University, MoscowTrapeznikov Institute of Control Sciences, Russian Academy of Sciences, Moscow