How to exploit Big Social Data in the Covid-19 pandemic: the case of the Italian tourism industry

被引：0
|
作者：
Gianluca Solazzo
Ylenia Maruccia
Valentina Ndou
Pasquale Del Vecchio
机构：
[1] University of Salento – ‘Building “Aldo Romano”,Department of Engineering for Innovation
来源：
Service Business | 2022年 / 16卷
关键词：
Covid-19; Big Social Data; Smart Tourism Destination; Topic extraction; Sentiment analysis;
D O I：
暂无
中图分类号：
学科分类号：
摘要：
From March 2020, restrictive measures have been taken to limit the Covid-19 pandemic, thus impacting and hugely affecting the tourism industry. In this new scenario, tourism destination managers and stakeholders need to look ahead to the future, trying to wisely react to overcome this crisis. This paper aims at demonstrating how a Smart Tourism Destination can tackle the consequences of the Covid-19 pandemic using smart and digital technologies such as Big Data and Analytics. In particular, the monitoring of Italian public debates on social media allowed discovering knowledge from unstructured data that provide valuable insights for destination stakeholders and decision-makers.
引用
收藏
页码：417 / 443
页数：26
相关论文
共 50 条
  • [1] How to exploit Big Social Data in the Covid-19 pandemic: the case of the Italian tourism industry
    Solazzo, Gianluca
    Maruccia, Ylenia
    Ndou, Valentina
    Del Vecchio, Pasquale
    SERVICE BUSINESS, 2022, 16 (03) : 417 - 443
  • [2] Covid-19 Pandemic: Challenges Social Tourism
    Moraes Neves, Larissa Tatiane
    Graciano, Pollyanna Fraga
    ROSA DOS VENTOS-TURISMO E HOSPITALIDADE, 2021, 13 (04)
  • [3] Rethinking Tourism Industry in Pandemic COVID-19 Period
    Varzaru, Anca Antoaneta
    Bocean, Claudiu George
    Cazacu, Marian
    SUSTAINABILITY, 2021, 13 (12)
  • [4] Effect of Covid-19 pandemic: tourism and hospitality industry
    Mehta, Karan
    Panse, Chetan
    CARDIOMETRY, 2022, (22): : 406 - 414
  • [5] Evaluation of the Economic, Environmental, and Social Impacts of the COVID-19 Pandemic on the Japanese Tourism Industry
    Kitamura, Yusuke
    Karkour, Selim
    Ichisugi, Yuki
    Itsubo, Norihiro
    SUSTAINABILITY, 2020, 12 (24) : 1 - 21
  • [6] Social costs of tourism during the COVID-19 pandemic
    Qiu, Richard T. R.
    Park, Jinah
    Li, ShiNa
    Song, Haiyan
    ANNALS OF TOURISM RESEARCH, 2020, 84
  • [7] A look at the COVID-19 pandemic: the Italian case
    Di Costanzo, Lucia
    REVISTA DE ESTUDOS CONSTITUCIONAIS HERMENEUTICA E TEORIA DO DIREITO-RECHTD, 2020, 12 (03): : 382 - 396
  • [8] Understanding the impacts of the COVID-19 pandemic on the aviation and tourism industry
    Nguyen, Hoang Phuong
    Nguyen, Thi Tuyet Mai
    Bui, Viet Duc
    INTERNATIONAL JOURNAL OF KNOWLEDGE-BASED DEVELOPMENT, 2022, 12 (3-4) : 217 - 239
  • [9] The impact of the COVID-19 pandemic on tourism technology: A case study of the Indonesian MICE industry
    Situmorang, Ringkar
    Choirisa, Septi Fahmi
    JOURNAL OF CONVENTION & EVENT TOURISM, 2025, 26 (01) : 29 - 52
  • [10] The potential of virtual tourism in the recovery of tourism industry during the COVID-19 pandemic
    Lu, Junyu
    Xiao, Xiao
    Xu, Zixuan
    Wang, Chenqi
    Zhang, Meixuan
    Zhou, Yang
    CURRENT ISSUES IN TOURISM, 2022, 25 (03) : 441 - 457
12345