Issues management as a corporate activity lies at the heart of reputation management, public affairs, and corporate communication. Yet its dual position as a professional field and a topic of scientific study is highly fragile. From the practitioner side, the legitimacy of issues management is under constant attack by both stakeholder groups and skeptic public affairs officials. From the academic side, the community of researchers with an interest in issues management is frighteningly small and widely dispersed over business and journalism schools on several continents. To make the case for the preservation of issues management as a significant managerial task, this paper proposes three future directions for research and practice: (1) infusing orthodox issues life cycle research with theories from other social sciences; (2) seeking cross-fertilization with research in the stakeholder management tradition; and (3) integrating issues management research more strongly with the burgeoning literature on the management of corporate reputation.
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Univ Johannesburg, Coll Business & Econ, Dept Transport & Supply Chain Management, Johannesburg, South AfricaUniv Johannesburg, Coll Business & Econ, Dept Transport & Supply Chain Management, Johannesburg, South Africa
Bag, Surajit
Wood, Lincoln C.
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Univ Otago, Dept Management, Dunedin, New ZealandUniv Johannesburg, Coll Business & Econ, Dept Transport & Supply Chain Management, Johannesburg, South Africa
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City Univ Hong Kong, Dept Informat Syst, Kowloon, Hong Kong, Peoples R ChinaCity Univ Hong Kong, Dept Informat Syst, Kowloon, Hong Kong, Peoples R China
Davison, R
Martinsons, M
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机构:City Univ Hong Kong, Dept Informat Syst, Kowloon, Hong Kong, Peoples R China
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Baruch Coll, Zicklin Sch Business, New York, NY USACUNY, Dept Management, Baruch Coll, Zicklin Sch Business, One Bernard Baruch Way,Box B9-240, New York, NY 10010 USA
Bobb, Leslie M.
Veral, Emre
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CUNY, Dept Management, Baruch Coll, Zicklin Sch Business, One Bernard Baruch Way,Box B9-240, New York, NY 10010 USACUNY, Dept Management, Baruch Coll, Zicklin Sch Business, One Bernard Baruch Way,Box B9-240, New York, NY 10010 USA