The use of social network analysis in modeling the organizational processes of information and knowledge circulation

At the end of the 20th century, a branch of management theory appeared called “knowledge management.” Knowledge of a company is part of intellectual capital and an important strategic resource for running and operating business. The main part of corporative knowledge exists in vague form, i.e., in knowledge, experience, intuition, and in the heads of staff members. Communication is main process for the transfer of this knowledge, i.e., communication between coworkers. The theory of social network analysis considers a group of people as an interconnected system of nodes (people, participants of group), the ties between which (relations) can be used for the visual representation and analysis of the exchange and dissemination processes of vague knowledge and information in collectives of coworkers.