Conformal blocks beyond the semi-classical limit

Black hole microstates and their approximate thermodynamic properties can be studied using heavy-light correlation functions in AdS/CFT. Universal features of these correlators can be extracted from the Virasoro conformal blocks in CFT2, which encapsulate quantum gravitational effects in AdS3. At infinite central charge c, the Virasoro vacuum block provides an avatar of the black hole information paradox in the form of periodic Euclidean-time singularities that must be resolved at finite c.