Socially Assistive Robots in Aged Care: Expectations of Older Adults with MCI in Assisted Living Facilities and Their Caregivers

In the context of recent demographic changes and related societal challenges, socially assistive robots (SARs) are considered having the potential to support independence and care of older adults. However, little is known about the preferred SAR-features of older adults with mild cognitive impairment (MCI) residing in assisted living and their caregivers. Semi-structured interviews were conducted with two stakeholder groups: older adults with MCI and their (in)formal caregivers. Inductive thematic analysis was used to analyse the data. Forty individual semi-structured interviews were conducted with older adults with MCI (N = 30) and (in)formal caregivers (N = 10). Data revealed seven common role-expectations regarding SARs for both the older adults and caregivers: (1) companion, (2) health assistant, (3) household assistant, (4) physical assistant, (5) cognitive assistant, (6) coach, (7) leisure buddy. One additional, eighth role was identified for the caregivers, i.e. job assistant. The results of this study provide a better knowledge of the features to consider during the development process of SARs in order to maximize the perceived usefulness and hence the intention to use and actual adoption. Additionally, a feasibility analysis showed which features should have the primary focus during the further software development of an existing SAR called James® within the ReMIND-project.