Quality Assurance Practices for Pharmaceutical Industry-Based Drug Information Departments: A Review and Case Study

被引：0

作者：

Stacey M. Fung

Joyce Serrano Martin

机构：

[1] Genentech,Medical Communications Department

[2] Inc.,undefined

来源：

Drug information journal : DIJ / Drug Information Association | 2004年 / 38卷 / 4期

关键词：

Quality assurance; Medical communications; Medical information; Drug information services;

D O I：

暂无

中图分类号：

学科分类号：

摘要：

Quality assurance programs are developed to ensure the quality of products and services. Reasons for performing quality assurance and the types of quality assurance programs in industry-based drug information departments will be reviewed. Recent findings from a benchmarking survey will also be provided. Finally, the quality assurance program for the Medical Communications Department at Genentech, Inc. will be described. Factors to consider and thelessons learned will be high-lighted.

引用

页码：395 / 405

页数：10

共 50 条

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