An expert system approach for quality assurance auditing

International standards for quality management systems, such as ISO 9000, define the organizational structure, the lines of responsibility, the procedures, the processes, and the resources used to manage the quality. The purpose of quality auditing is to assess the effectiveness of the implementation of the quality system and to determine the degree to which the system’s objectives are being achieved. Quality assurance auditing is one of the most important tools used to evaluate the effectiveness of a quality system.