PUBLIC ADMINISTRATION REFORM IN CROATIA: SLOW MODERNIZATION DURING EUROPEANIZATION OF RESILIENT BUREAUCRACY

Over-politicization co-exists in the Croatian public administration with legalism, formalism and red tape. Low reform, innovation and initiative capacities are among the results of such an administrative model. Croatia has a relatively big and strong but inefficient public administration. Internal bureaucratic resistance to modernization is observable. Foreign actors play a moderate role in administrative reform. The European Union has exerted the strongest influence on modernization on the basis of conditionality policy, insistence on the administrative capacity building, and the European Semester procedure. E-government policy, transparency, and strategic planning are the reform areas with the above-average reform results.