Bargaining Behavior and the Shopping Experiences of British Tourists on Vacation

被引:28
|
作者
Kozak, Metin [1 ]
机构
[1] Dokuz Eylul Univ, Sch Tourism & Hospitality Management, TR-35680 Foca Izmir, Turkey
关键词
economic psychology; Tourist experience; bargaining; travel risk; tourist behavior; SATISFACTION; RISK; PRICE; UNCERTAINTY; PERCEPTIONS; HARASSMENT; ATTITUDES; EMOTIONS; TRAVEL; ROLES;
D O I
10.1080/10548408.2015.1051199
中图分类号
F [经济];
学科分类号
02 ;
摘要
The impact of vacations on tourists' shopping behavior has received significant research attention, but there is a dearth of literature on bargaining behavior in the settings of tourism and hospitality. The purpose of this study is to investigate the bargaining behavior of British tourists visiting Turkey. The study employs an open-ended survey. Using a content analysis, the study suggests that most tourists use bargaining to seek value for money, and that they are more likely to bargain while on vacation than when at home. This study contributes to the body of literature covering tourist experiences when on vacation abroad, and proposes several practical implications.
引用
收藏
页码:313 / 325
页数:13
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