The Effects of Power and Relationship Commitment between Integrator and Supplier on the Integration in Service Supply Chain: The Moderating Role of Competitor Network Competence

被引：0
|
作者：
Jian Zhaoquan [1 ]
Liu Yi [1 ]
机构：
[1] S China Univ Technol, Sch Business Adm, Guangzhou, Guangdong, Peoples R China
来源：
2014 11TH INTERNATIONAL CONFERENCE ON SERVICE SYSTEMS AND SERVICE MANAGEMENT (ICSSSM) | 2014年
关键词：
service integrator; power; service supplier; relationship commitment; competitor network competence; service supply chain integration; 3RD-PARTY LOGISTICS PROVIDERS; IMPACT; MANUFACTURERS; PERFORMANCE; ANTECEDENTS; CUSTOMERS; DYNAMICS;
D O I：
暂无
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Using a real case with 252 samples, we investigated the relationships among service integrators' power, service suppliers' relationship commitment, competitor network competence and service supply chain integration in service industry of South China. The empirical results revealed that service suppliers' relationship commitment mediated the relationship between service integrators' power and service supply chain integration, and that competitor network competence moderated the relationship between service integrators' power and service suppliers' relationship commitment. These findings can be applied to help managers understand the role of power and relationship commitment and manage them better, enhance network competence for firms and promote integration performance of the whole service supply chain.
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页数：6
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