The effects of an Enterprise Resource Planning system (ERP) implementation on job characteristics: A study using the Hackman and Oldham Job Characteristics model

被引：0
|
作者：
Grant, G [1 ]
Uruthirapathy, A [1 ]
机构：
[1] Carleton Univ, Eric Sprott Sch Business, Ottawa, ON K1S 5B6, Canada
来源：
ISSUES AND TRENDS OF INFORMATION TECHNOLOGY MANAGEMENT IN CONTEMPORARY ORGANIZATIONS, VOLS 1 AND 2 | 2002年
关键词：
D O I：
暂无
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Many organizations have implemented Enterprise Resource Planning (ERP) systems to replace their legacy systems. ERP implementation changes the roles, responsibilities, and job characteristics of organizational participants. This study examined two issues. To what extent does enterprise resource planning implementation lead to work redesign and what is the impact of ERP initiated work redesign on employee job satisfaction? The sample frame for this research was made up of nine government organizations located in the Ottawa, Canada area, which have implemented the SAP R/3 enterprise resource system. Me Job Characteristic model proposed by Hackman and Oldham was used to analyze the work redesign. The research found that ERP implementation brought significant structural and cultural changes to these organizations.
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页码：249 / 252
页数：4
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