How Can Decision Making Be Improved?

被引:230
作者
Milkman, Katherine L. [1 ]
Chugh, Dolly [2 ]
Bazerman, Max H. [3 ]
机构
[1] Univ Penn, Wharton Sch, Philadelphia, PA 19104 USA
[2] NYU, New York, NY 10003 USA
[3] Harvard Univ, Cambridge, MA 02138 USA
关键词
FOCUSING FAILURES; REDUCE; BIASES; PREFERENCES; HEURISTICS;
D O I
10.1111/j.1745-6924.2009.01142.x
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
The optimal moment to address the question of how to improve human decision making has arrived. Thanks to 50 years of research by judgment and decision-making scholars, psychologists have developed a detailed picture of the ways in which human judgment is bounded. This article argues that the time has come to focus attention on the search for strategies that will improve bounded judgment because decision-making errors are costly and are growing more costly, decision makers are receptive, and academic insights are sure to follow from research on improvement. In addition to calling for research on improvement strategies, this article organizes the existing literature pertaining to improvement strategies and highlights promising directions for future research.
引用
收藏
页码:379 / 383
页数:5
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