High-involvement innovation through continuous improvement

被引:167
作者
Bessant, J
Caffyn, S
机构
[1] Ctr. for Res. in Innov. Management, University of Brighton
[2] Ctr. for Res. in Innov. Management, University of Brighton
[3] Science Policy Research Unit, University of Sussex
[4] CIRCA, University of Brighton
[5] BP International, PA Consulting, Ford Motor Co. Ltd.
关键词
continuous improvement; implementation; capability; behavioural routines;
D O I
10.1504/IJTM.1997.001705
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
Continuous improvement (CI) in all aspects of the business is essential for meeting the challenge of today's turbulent environments. One increasingly popular strategy for enabling continuous improvement is through mobilising a high level of involvement of the workforce in sustained incremental problem-solving. Although the potential benefits of such high involvement innovation are considerable, implementing programmes of this kind is not easy. This paper reports on a five year research programme exploring implementation issues in CI and presents a framework model for the development of CI which draws upon extensive case study work. In particular it identifies a series of levels of CI performance and the blocks and enablers associated with them.
引用
收藏
页码:7 / 28
页数:22
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