Competency-Based HRM and Lifelong Learning in Poland

The strategic importance of intellectual capital and knowledge management is expressed primarily in the ability to build an organization capable of delivering value to the customers. This potential is demonstrated especially service sector companies, which due to the nature of value creation and value transfer to the customer, are largely knowledge- and intellectual-capital dependent, particularly in the knowledge-intensive services (KIS). However the representative empirical evidence of lifelong learning and competency-based HRM practices in KIS in developing economies, such as Poland is scarce. Based on the results of the large-scale representative survey of medium and large companies, we show that KIS sector engages employees more in various LLL activities compared to companies in less knowledge intensive service. Moreover, company approach to human resource management is an important determinant of decisions of educational activity of workers.