共 50 条
- [3] SOFT AND HARD BENEFITS OF LOYALTY PROGRAMS AND LOYALTY OUTCOMES PROCEEDINGS OF THE 2010 ACADEMY OF MARKETING SCIENCE (AMS) ANNUAL CONFERENCE, 2015, : 238 - 238
- [5] Modeling IGBT turn-off in hard- and soft-switching applications APEC '97 - TWELFTH ANNUAL APPLIED POWER ELECTRONICS CONFERENCE AND EXPOSITION, VOLS 1 AND 2, 1997, : 156 - 160
- [7] Quality management benefits through the soft and hard aspect of TQM in food companies TQM Journal, 2014, 26 (05): : 431 - 444