Multimedia software training tool (MSTT) for persons with visual and mobile impairments in four languages

This paper presents an innovative, user-friendly multimedia software tool for the training of persons with visual and mobile impairments, to be developed within the TELL-IT European research program. This multimedia software training tool (MSTT) refers to all those persons who are visually and mobility disabled and wish to be trained in order to be employed as help-desk services providers. The MSTT will provide them all the necessary knowledge and training to prepare them for their sufficient tasks performance. The MSTT is a modular training tool, which will be developed in two modes: one for distant, self-learning and another for on-the-job guided training. Both will be translated in four (4) languages (English, French, Greek, Spanish). For both modes, two types of software packages will be developed, one for training and one for testing. It will interface the necessary software and hardware aids, in order to be usable by people with mobility and/or visual impairments.