WHAT IS A PROFESSIONAL SERVICE FIRM? TOWARD A THEORY AND TAXONOMY OF KNOWLEDGE-INTENSIVE FIRMS

被引:709
作者
von Nordenflycht, Andrew [1 ]
机构
[1] Simon Fraser Univ, Fac Business, Burnaby, BC V5A 1S6, Canada
关键词
CORPORATE-LAW FIRM; CAREER MOBILITY; MANAGEMENT; PERFORMANCE; OWNERSHIP; BUREAUCRACY; DIVERSIFICATION; ORGANIZATION; PARTNERSHIP; INFORMATION;
D O I
10.5465/AMR.2010.45577926
中图分类号
F [经济];
学科分类号
02 ;
摘要
I develop a theory of the distinctive characteristics of professional service firms and their organizational implications. I identify three distinctive characteristics-knowledge intensity, low capital intensity, and a professionalized workforce-with which I propose a taxonomy of four types of knowledge-intensive firms whose varying degrees of professional service intensity generate different organizational outcomes. The analysis highlights the danger of conflating the implications of professionalization with those of knowledge intensity and calls for comparative research across a wider range of professional services.
引用
收藏
页码:155 / 174
页数:20
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