How do we do public service? The socio-psychological status of public servants

被引:4
|
作者
Butler, Clare [1 ]
Finniear, Jocelyn [2 ]
Hill, Steve [3 ]
机构
[1] Newcastle Univ, Sch Business, Newcastle Upon Tyne NE1 7RU, Tyne & Wear, England
[2] Univ Glamorgan, Glamorgan Business Sch, Fac Business & Soc, Pontypridd CF37 1DL, M Glam, Wales
[3] Sohar Univ, Sohar Business Sch, Muscat, Oman
关键词
ORGANIZATIONAL CITIZENSHIP BEHAVIOR; PSYCHOLOGICAL CONTRACT; MANAGEMENT; WORKPLACE; CONFLICT; ISSUES; VALUES; WORK;
D O I
10.1080/09540962.2011.618763
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
What behaviours do public servants regard as representing publicness? Do those same behaviours allow us to meet the challenges of an increasingly diverse and testing civicness? The authors think not. They argue that the existing psychological contract needs to be examined and collectively redefined, initiating a reinvention in how we behave when we do public service.
引用
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页码:395 / 402
页数:8
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