Dependable domestic systems design: A socio-technical approach

被引：21
|
作者：
Sommerville, Ian [1 ]
Dewsbury, Guy [1 ]
机构：
[1] Univ Lancaster, Dept Comp, Lancaster LA1 4AW, England
来源：
INTERACTING WITH COMPUTERS | 2007年 / 19卷 / 04期
基金：
英国工程与自然科学研究理事会;
关键词：
socio-technical systems; domestic computer systems; system dependability; design method;
D O I：
10.1016/j.intcom.2007.05.002
中图分类号：
TP3 [计算技术、计算机技术];
学科分类号：
0812 ;
摘要：
This paper describes a model that defines the attributes of domestic systems that lead to system dependability and a user-oriented specification method for support systems based on this model. We start by discussing technical dependability models and discuss how these have to be extended for use in a domestic context. We present an extended dependability model based on a socio-technical perspective. This extends the technical notion of dependability to take into account fitness for purpose, acceptability and adaptability. We then go on to discuss MDDS - a questionnaire-based method that reflects the socio-technical dependability model. It is intended for use by social care professionals who are specifying and designing support systems for older or disabled people. MDDS provides a basis for examining a design from a dependability perspective. We illustrate the use of the method and conclude with a discussion of its qualitative evaluation. (C) 2007 Elsevier B.V. All rights reserved.
引用
收藏
页码：438 / 456
页数：19
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