News on Facebook: How Facebook and Newspapers Build Mutual Brand Loyalty Through Audience Engagement

被引：30

作者：

Chen, Victoria Y. ^{[1
,2
]}

Pain, Paromita ^{[3
]}

机构：

[1] Natl Chung Cheng Univ, Dept Commun, Chiayi, Taiwan

[2] Natl Chung Cheng Univ, Grad Inst Telecommun, Chiayi, Taiwan

[3] Univ Nevada, Reno, NV 89557 USA

来源：

JOURNALISM & MASS COMMUNICATION QUARTERLY | 2021年 / 98卷 / 02期

关键词：

Facebook; news engagement; brand loyalty; brand competition relationship; newspapers; SOCIAL MEDIA; CONSUMPTION; DISPLACEMENT; ATTENTION; SITES; TRUST;

D O I：

10.1177/1077699019876634

中图分类号：

G2 [信息与知识传播];

学科分类号：

05 ; 0503 ;

摘要：

Focused on the value of Facebook as a distribution platform for newspapers, this study shows that news which attracts and holds readers' attention on Facebook is positively related to the brand awareness and brand loyalty of newspapers and Facebook. Brand-wise, Facebook and newspapers benefit when news is distributed through Facebook. The study shows that Facebook and major newspapers are somewhat mutually beneficial in helping build the brand loyalty of both. However, audiences who read news from major brands on Facebook rather than going to the news sites may create a certain illusory loyalty toward a news brand.

引用

页码：366 / 386

页数：21

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