Motivating Employees of the Public Sector: Does Public Service Motivation Matter?

被引:84
作者
Anderfuhren-Biget, Simon [1 ]
Varone, Frederic
Giauque, David [2 ]
Ritz, Adrian [3 ]
机构
[1] Univ Geneva, CH-1211 Geneva 4, Switzerland
[2] Univ Lausanne, CH-1015 Lausanne, Switzerland
[3] Univ Bern, Ctr Competence Publ Management, Execut Board, CH-3012 Bern, Switzerland
关键词
RESOURCE MANAGEMENT-PRACTICES; PERFORMANCE-RELATED PAY; JOB-SATISFACTION; WORK MOTIVATION; PRIVATE-SECTOR; ORGANIZATIONAL PERFORMANCE; MEASUREMENT SCALE; MISSING DATA; COMMITMENT; SELF;
D O I
10.1080/10967494.2010.503783
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
This article analyzes if, and to what extent, the public service motivation (PSM) construct has an added value to explain work motivation in the public sector. In order to address the specificity of PSM when studying work motivation, the theoretical model underlying this empirical study compares PSM with two other explanatory factors: material incentives, such as performance-related pay, and team relations and support, such as recognition by superiors. This theoretical model is then tested with data collected in a national survey of 3,754 civil servants at the Swiss municipal level. Results of a structural equations model clearly show the relevance of PSM. They also provide evidence for the importance of socio-relational motivating factors, whereas material incentives play an anecdotal role.
引用
收藏
页码:213 / 246
页数:34
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