ANALYSIS OF THE USE OF MANAGEMENT TOOLS IN CIVIL CONSTRUCTION BETWEEN SMES AND MLES

Purpose: The objective of this work is to identify which management tools differentiate micro and small enterprises from medium and large organizations, as well as to assess the level of use of these tools, considering the size of organizations. Method / approach: The research was based on a Survey, which, through a questionnaire, collected data from 89 civil construction companies located in the Metropolitan Region of Curitiba. A comparison was made, through discriminant analysis and descriptive analysis of the collected data, regarding the use of management techniques between micro and small companies and medium and large organizations. Main findings: The results showed that the certification of the Brazilian Program for Quality and Productivity of Habitat and the ABC costing system are the methods that most differentiate large and medium organizations from micro and small companies. They also demonstrated that construction management tools are little applied regardless of the size of the company. Methodological / social / managerial contributions: This study indicates a path to be followed by small companies for their managerial growth, as well as demonstrates that the civil construction sector needs to expand the use of managerial tools as an alternative to improve management and increase performance of buildings. Originality / relevance: This article differs in that it statistically proves the results presented and contributes to expanding knowledge about the management tools used in the civil construction sector.