Empirical assessment of factors influencing success of enterprise resource planning implementations

被引：48
|
作者：
Nah, Fiona Fui-Hoon [1 ]
Islam, Zahidul
Tan, Mathew
机构：
[1] Univ Nebraska, MIS, Lincoln, NE 68583 USA
[2] Independent Univ, Sch Business, Dhaka, Bangladesh
[3] Agilent Technol, George Town, Malaysia
来源：
JOURNAL OF DATABASE MANAGEMENT | 2007年 / 18卷 / 04期
关键词：
critical success factors; enterprise resource planning; project implementation; ERP IMPLEMENTATION; BUSINESS VALUE; SYSTEMS; STRATEGY; ISSUES;
D O I：
10.4018/jdm.2007100102
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Enterprise resource planning (ERP) implementations in multinational manufacturing companies have experienced various degrees of success. This article investigates factors influencing the suecess of ERP implementations in multinational manufacturing companies in the Malaysian Free Trade Zone. The results indicate that enterprise-wide communication and a project management program are key factors influencing the success of ERP implementations, while other factors such as top management support as well as teamwork and composition are not as critical to the outcome. Organizational culture is a moderator of the relationships between enterprise-wide communication, a project management program, and the success of ERP implementations.
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页码：26 / 50
页数：25
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