On the Relevance of Design Knowledge for Design-Oriented Business and Information Systems Engineering Conceptual Foundations, Application Example, and Implications

In general, research in business and information systems engineering (BISE) focuses on the design of business information systems. So far, the prevailing design-oriented research has taken a technique-oriented perspective, which focuses on the creation and application of innovative techniques such as methods, models, software prototypes, and similar artifacts for system design. In this paper we argue that design knowledge is of considerable importance for system design. Relevant design knowledge includes, for example, knowledge about design objectives, design techniques, and effects resulting from the use of techniques. This design knowledge can be produced, evaluated, and used in a scientific way. In this paper we present necessary basics for conceptualizing design knowledge. We illustrate the applicability of the conceptual foundations and the relevance of design knowledge using the example of "event-driven process chains (EPC)". A discussion of implications of the presented results and future challenges for design-oriented BISE concludes the contribution.