Organizational Learning and Knowledge Management

Standard based management systems (as quality ISO9001, environmental ISM 4001, information security ISO27001, hygiene management systems ISO 22000 and others) are widely implemented and based on common principles: objectives and strategies, business processes, resource management and continuously optimization. These systems contains all relevant information, regulations, forms and process descriptions and must also be documented (system documentation), communicated, implemented and continuously improved. Therefore they represent an optimal basis for a systematic and well structured management of regulations, if the requirements of management systems are completely and the organization adapted implemented. Although this documentation is distributed recently usually IT supported it is almost felt as additional workload with a little or no advantage, it is not totally corresponding with the lived processes. Therefore it is hardly used as reference book for solving job problems and questions. It is not basis for a structured, systematic regulation management to improve the organization. Based on this situation we prepared the regulations and system documentation according to media-pedagogical and didactical principles and published it on organizational document learning and knowledge system based on constructivist theory. In the case study the regulations promotes in a confidence-based, open and fault-tolerant corporate and learning culture a need-oriented workplace process integrated regulation access, organizational development and knowledge generation, employee involvement and knowledge sharing, practice-oriented regulation and system documentation, shorter initial training periods for new collaborators and a continuous optimization of the organization for securing a sustainable organization success.