Lead Time Quotation under Time-Varying Demand and Capacity

被引：0
|
作者：
Thanh-Ha Nguyen [1 ]
Wright, Mike [1 ]
机构：
[1] Univ Lancaster, Sch Management, Lancaster LA1 4YX, England
来源：
PROCEEDINGS OF THE 3RD INTERNATIONAL CONFERENCE ON COMPUTER SCIENCE AND SERVICE SYSTEM (CSSS) | 2014年 / 109卷
关键词：
service capacity management; service level agreement; standard lead time; telecommunications strategic review; RESERVATION;
D O I：
暂无
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
In this paper, we consider a telecommunication service company with time-varying demand and capacity. The firm applies a uniform lead-time policy, i.e. a lead time which corresponds to the maximum time span a customer has to wait before receiving the required service is uniformly quoted to all customers. The objective is to schedule service jobs such that the shortest possible lead-time can be quoted to customers. We present an easy-to-compute approach to tackle this problem.
引用
收藏
页码：33 / 37
页数：5
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